Product Integrity

Driven by science, research, and development, our approach to design is rooted in our desire to engineer versatile, distraction-free apparel that moves with our guests across activities and environments, sourcing high-quality materials from the world's leading suppliers.

We have teams that conduct lab-based and in-field testing for new products throughout the development process, starting at the material level and continuing through prototyping stages. We evaluate how a product wears over time, how it performs through repeated washing, and the guest experience of putting it on and taking it off.

We have strong relationships with our vendors and with production teams on the ground where they operate to engage face-to-face and solve any issues in real time. We also listen closely to our guests, using their feedback to help shape and elevate the products and experiences we deliver.

If your item isn’t performing as intended, we’ll work to make it right.

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lululemon maintains a Restricted Substances List (RSL) to ensure legally compliant products. The RSL contains a list of substances that are banned from or restricted within lululemon products.

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Suppliers are required to submit samples to accredited third-party laboratories for chemical testing. Certification of compliance is confirmed through the issuance of a test report by the laboratory.

We monitor evolving government regulations, industry practices, and scientific knowledge to inform updates to our standards and processes.

Our partners are key to achieving meaningful change. Organizations we work with as part of our chemicals management program include the AFIRM Group and ZDHC, which drive industry-leading chemical management practices through safer chemistry, transparency, and continuous improvement across the supply chain.